Contact information
Thank you for choosing Brokkfit! We're here to help with any questions about your order, our products, or your fitness journey.
📧 Customer Support
| Inquiry Type | Email Address | Typical Response Time |
|---|---|---|
| Order questions / returns | returns@brokkfit.com | 1–2 business days |
| Shipping issues | contact@brokkfit.com | 1–2 business days |
| Damaged / defective items | support@brokkfit.com | Within 1 business day |
⚠️ For fastest service: Please include your order number in the subject line of any order-related email.
📱 Social Media
Follow us for workout tips, new arrivals, and community challenges:
| Platform | Link / Handle |
|---|---|
| @brokkfit | |
| TikTok | @brokkfit |
| /brokkfit | |
| YouTube | /c/brokkfit |
| Twitter/X | @brokkfit |
Direct message us on Instagram or TikTok for quick questions – we typically respond within 24 hours.
❓ Frequently Asked Questions (Before You Contact Us)
Check our FAQ page first – many questions are answered there:
| Common Question | Quick Answer |
|---|---|
| How long to return? | 30 days from delivery |
| Who pays return shipping? | Customer (unless damaged/wrong item) |
| How long does shipping take? | 3–10 business days (US standard) |
| Can I change or cancel my order? | Contact us within 2 hours of placing the order |
🛡️ Privacy & Data Protection
We take your privacy seriously. Any information you provide via email or contact form will only be used to respond to your inquiry. We do not sell or share your data with third parties. For more details, see our Privacy Policy